Cancellation Policy

Cancellation Policy

For eligible purchases, request cancellation on the same business day before dispatch by emailing support@odhvica.com with the order number, purchase email and reason. Cancellation is not available after dispatch or once production of a custom/personalised order has started. Eligible returns may be requested within 15 days of delivery. Approved refunds are initiated to the original payment method within 5–7 business days after inspection; settlement depends on the provider.